Terms of Service

Important: if you live in the United States, Section 17 contains a binding arbitration agreement and a class action waiver. You can opt out within 30 days, as explained there.

You must be at least 18 years old and able to enter into a binding contract. If you use Shoplit for a company, you confirm you are authorized to bind it, and "you" includes that company.

You agree to give accurate information, to keep your password private, and to tell us at support@shoplithq.com if you think your account has been compromised. You are responsible for everything done through your account.

Shoplit lets you create digital products with AI tools (ebooks, sales pages, funnels, video courses and more), host them, and sell them to your own customers. Features and limits depend on your plan, as described on our Pricing page. We may change, add or remove features. Features marked "beta" are provided as they are and may change or stop at any time.

Shoplit offers a free plan and paid plans (currently Pro and Business). Prices and what each plan includes are shown on our Pricing page.

Paid subscriptions are sold by our reseller and merchant of record, Polar Software, Inc. ("Polar"). Polar processes your payment, collects applicable sales tax or VAT, and issues your invoice. Polar's terms of purchase also apply to your payment.

Your subscription renews automatically at the end of each billing period (monthly or yearly) at the price then in effect, until you cancel. You can cancel at any time in Settings > Plan & Billing. Cancellation stops future renewals; you keep access until the end of the period you have paid for. Payments are non-refundable except as described in our Subscription, Cancellation and Refund Policy.

We will email you about any price increase between 7 and 30 days before it takes effect, with instructions to cancel. You can cancel before the new price applies. If a payment fails, we may move your account to the free plan until payment is made.

If you sell products through Shoplit (a "Creator"), you are the seller. Your contract of sale is between you and your customer. Shoplit provides the tools and is not a party to that sale.

As a Creator, you are responsible for:

• describing your products accurately and delivering what you promise;
• publishing your own terms of sale, refund policy and privacy policy for your customers (Shoplit gives you pages to fill in);
• customer support, refunds, chargebacks and disputes with your customers;
• your taxes, including sales tax or VAT on your sales;
• complying with every law that applies to your business, including consumer protection, advertising, earnings claims, testimonials and reviews (including the rules of the U.S. Federal Trade Commission), and email marketing laws such as CAN-SPAM and the GDPR;
• any tracking pixels or custom code you add to your pages, and the data they collect.

Platform fee. On some plans, Shoplit charges a fee on each sale, shown on the Pricing page. It is deducted automatically when the sale is paid. Our platform fee is not refunded when you refund a sale.

Payments by Stripe. Payment processing services for Creators on Shoplit are provided by Stripe and are subject to the Stripe Connected Account Agreement, which includes the Stripe Services Agreement (together, the "Stripe Services Agreement"). By agreeing to these Terms or continuing to operate as a Creator on Shoplit, you agree to be bound by the Stripe Services Agreement, as Stripe may modify it from time to time. As a condition of Shoplit enabling payment processing services through Stripe, you agree to provide Shoplit accurate and complete information about you and your business, and you authorize Shoplit to share it and transaction information related to your use of the payment processing services provided by Stripe. Payouts are made by Stripe to your Stripe account, not by Shoplit.

If you buy a product on a page hosted by Shoplit, you are buying from the Creator who published it, not from Shoplit. The Creator's terms of sale and refund policy apply. For refunds or questions about the product, contact the Creator first. If you cannot reach them or cannot access a product you paid for, write to us at support@shoplithq.com and we will try to help.

You keep all rights to the content you create, upload or publish with Shoplit ("Your Content"), including content generated with our AI tools, to the extent the law allows.

You give Shoplit a worldwide, non-exclusive, royalty-free license to host, store, copy, process, display and distribute Your Content only as needed to operate, secure and provide the Service to you and to the visitors of your pages. This license ends when you delete Your Content or your account, except for backups kept for a limited time and content your customers have already bought. We will not use Your Content in our marketing without your permission.

You confirm that you own or have permission to use everything in Your Content, and that it does not break any law or anyone's rights. Our "Copy a funnel" feature may only be used on pages you own or are authorized to copy.

Shoplit uses third-party AI models to generate text, images and other content, and to answer support questions through Lya, our AI assistant. AI output can be inaccurate, incomplete, or similar to content created for other users. You must review all output before you publish or sell it, and you are responsible for what you publish.

AI output is not legal, financial, tax, medical or other professional advice. You may not use our AI features to impersonate a real person, create misleading content, or produce anything our Acceptable Use Policy prohibits. We do not use Your Content to train AI models.

You agree to follow our Acceptable Use Policy, which is part of these Terms. We may remove content or suspend accounts that break it.

We respond to notices of copyright infringement under the U.S. Digital Millennium Copyright Act. See our Copyright and DMCA Policy. We terminate the accounts of repeat infringers.

The Service connects to services we do not control, such as Stripe, Polar, Google, TikTok and video hosting providers. Their own terms and privacy policies apply when you use them. We are not responsible for them.

The Service, including our software, design, templates, logo and the Shoplit name, belongs to Shoplit and is protected by law. We give you a personal, non-transferable, revocable right to use the Service under these Terms. You may not copy, resell, reverse engineer, or scrape the Service. If you send us feedback or ideas, we may use them freely without owing you anything.

You can stop using Shoplit and delete your account at any time in Settings > Profile & Account.

We may suspend or close your account, or remove content, if you break these Terms, if your use creates legal, security or financial risk for Shoplit, our users or third parties, or if the law requires it. When possible, we will tell you why and give you a chance to respond.

When your account is closed, your public pages go offline and your customers may lose access to products hosted on Shoplit. You are responsible for informing your customers. We delete or anonymize your data as described in our Privacy Policy, except records we must keep by law (for example, sales records).

TO THE FULLEST EXTENT ALLOWED BY LAW, THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT. WE DO NOT PROMISE THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE, THAT AI OUTPUT WILL BE ACCURATE OR ORIGINAL, OR THAT YOU WILL MAKE ANY SALES OR INCOME. See our Earnings Disclaimer.

TO THE FULLEST EXTENT ALLOWED BY LAW, SHOPLIT WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA OR GOODWILL. SHOPLIT'S TOTAL LIABILITY FOR ALL CLAIMS RELATED TO THE SERVICE IS LIMITED TO THE GREATER OF (A) THE AMOUNT YOU PAID SHOPLIT IN THE 12 MONTHS BEFORE THE CLAIM AROSE, OR (B) US$100.

Some jurisdictions do not allow these limits. In that case, they apply only as far as the law allows. Nothing in these Terms limits liability for fraud, gross negligence, intentional misconduct, or anything else that cannot be limited by law.

If you are a Creator, you agree to defend and indemnify Shoplit, its members, employees and partners against any claims, damages, fines and costs (including reasonable legal fees) arising from your products, Your Content, your sales, your dealings with your customers, or your breach of these Terms or of the law.

These Terms are governed by the laws of the State of Delaware, USA, without regard to its conflict-of-law rules. Any dispute that is not subject to arbitration will be heard in the state or federal courts located in New Castle County, Delaware, and you and Shoplit consent to their jurisdiction.

If you are a consumer living in the European Union, the United Kingdom or Switzerland, you keep the protection of the mandatory laws of your country of residence, and you may bring a claim in the courts of that country. Section 17 does not apply to you.

Talk to us first. Before filing a claim, send a written description of your dispute to legal@shoplithq.com with your name and account email. We will try to resolve it informally within 60 days.

Binding individual arbitration. If we cannot resolve it, you and Shoplit agree that any dispute related to these Terms or the Service will be resolved by binding arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules or, if you use Shoplit for business, its Commercial Arbitration Rules. The arbitration will take place by video or in the county where you live. The arbitrator may award the same relief as a court, but only on an individual basis.

Exceptions. Either party may bring an individual claim in small claims court, or ask a court to stop the infringement or misuse of intellectual property.

No class actions. YOU AND SHOPLIT AGREE TO BRING CLAIMS ONLY ON AN INDIVIDUAL BASIS, NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS, COLLECTIVE OR REPRESENTATIVE PROCEEDING, AND YOU AND SHOPLIT WAIVE ANY RIGHT TO A JURY TRIAL.

Mass filings. If 25 or more similar arbitration demands are filed against Shoplit by the same or coordinated counsel, they will be administered in batches of up to 25, one batch at a time.

Opt-out. You can opt out of this Section 17 by emailing legal@shoplithq.com within 30 days after you first accept these Terms, with your name, account email and a clear statement that you opt out of arbitration.

If the class action waiver is found unenforceable for a claim, that claim will go to court under Section 16, and the rest of this Section 17 still applies.

Under California Civil Code Section 1789.3, California users are entitled to the following notice: the Service is provided by Shoplit, LLC, 131 Continental Dr, Suite 305, Newark, DE 19713, USA, support@shoplithq.com. Prices are shown on our Pricing page. You may contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by phone at (800) 952-5210.

We may update these Terms. For important changes, we will notify you by email or in the app at least 30 days before they take effect. If you keep using the Service after that date, you accept the new Terms. If you do not agree, you can cancel and delete your account before then.

These Terms, with the policies they link to, are the entire agreement between you and Shoplit about the Service. If a provision is found unenforceable, the rest stays in effect. Our failure to enforce a provision is not a waiver. You may not transfer these Terms without our consent; we may transfer them as part of a merger, acquisition or sale of assets. Neither party is liable for delays caused by events beyond its reasonable control.

You agree to receive communications from us electronically. You may not use the Service if you are located in a country under U.S. embargo or are on a U.S. sanctions list.

These Terms are written in English. If we provide a translation and it differs from the English version, the English version prevails, unless the law of your country requires otherwise.

Shoplit, LLC, 131 Continental Dr, Suite 305, Newark, DE 19713, USA. Email: support@shoplithq.com. Legal notices: legal@shoplithq.com.